Privacy Policy - Pick Your Parking
Privacy Policy
Last updated: 12-24-2025
Pick Your Parking is fully committed to the security of your personal information and the protection of your privacy at all times. This Privacy Policy explains how we collect personal data from you via our website, how we treat it, and the measures taken to keep it safe.
Please read this policy carefully because it contains important information regarding your legal rights.
About Us
We are Pick Your Parking, and we provide services as an airport-parking comparison and booking platform. Whenever this Privacy Policy refers to “we”, “us”, or “our”, we mean that we act as the data controller; thus, we determine the way in which your personal data is collected, used, and protected.
What Legislation Applies to Your Personal Information?
We process your personal information in accordance with all applicable UK data protection laws, including:
UK General Data Protection Regulation (UK GDPR)
The Data Protection Act 2018
We have a legal obligation to ensure that your personal data is handled lawfully, fairly, and in a transparent manner.
Information We Collect
1. Website Browsing
The following are automatically collected when you visit our website:
Browser type and version
Operating system
IP address
Date, time of visit, and length of your visit
Pages viewed
This information helps us understand website performance and visitor behavior. It does not personally identify you.
2. Personal Information Provided Through Inquiries
If you contact us through our website, we may store:
Your Name
Email address
Telephone number
Any information you would like to provide voluntarily in the message
We use this information to respond to your enquiry in the way you have requested.
3. Personal Data for Bookings
When you make a booking through Pick Your Parking we collect:
Full name
Address and country of residence
Date of birth
Email address and telephone number
Vehicle registration number
Payment information
Booking history (dates of travel, parking preferences, etc.)
We may also store:
Copies of correspondence between you and our team
Information concerning prevention of fraud or suspicious activity
Data regarding your booking patterns to enhance the service quality.
How We Use Your Information
We will always identify a lawful basis for processing your data, which may include:
Consent, contractual necessity, legitimate interest, or legal obligation.
Your personal information may be used for the following purposes:
Managing and administering your booking
Payment and refund processing
Responding to enquiries and supporting customer service
Sending you promotional offers if you have opted to receive them
Fraud detection and prevention
Ensuring compliance with the relevant laws
Improvement of website performance and user experience
Carrying out internal analysis, service reviews, and customer satisfaction research.
Providing you with advertising that is more relevant to you (based on your consent)
Marketing Communications
When you make a booking you can indicate your preference regarding receiving marketing communications from us.
These may include:
Discount offers
Seasonal promotions
Service news
New partner or airport parking options
You can change your marketing preferences at any time.
If you would like to unsubscribe, use the unsubscribe link at the bottom of any email promotional email, or contact us at
helpdesk@pickyourparking.co.uk
We do not sell or rent your personal information to third parties.
Cookies
How We Use Cookies
Pick Your Parking uses cookies to:
Enhance website functionality
Keep your preferences in check
Enhance your browsing experience
Support for Security Features
Analyze website traffic and performance
By continuing to use our website, you consent to our use of cookies.
You can block cookies in your browser settings, but some features may not work properly.
Analytics Cookies
Tools such as Google Analytics that record the pages of the site that you visit, and whether you linked to our site from another website, search engine or similar location.
How long users stay
Which pages are visited the most
How users navigate the site
This data helps us optimise our website and services.
Social Media Cookies
Where our site includes social media plugins, those platforms may place their own cookies to enable sharing and interaction.
Third-Party Cookies
Where we embed content from third-party partners-for example, maps or widgets-these providers may use their own cookies to track usage.
HOW LONG WE KEEP YOUR DATA
We retain your personal data:
While remaining an active customer, and for a period of seven years following last booking, to meet contractual and legal obligations.
During this time, we will only process your information for the purpose of legal compliance, fraud prevention, or as requested by you.
Your Rights Under Data Protection Law
You have the right to:
Access your personal data
Correct any erroneous or missing data
Request deletion where appropriate
Object to processing, including direct marketing
Limitation of Processing of your information
Request portability of data to another provider
To exercise any of these rights, please contact us at:
We may request proof of identity to safeguard your data against unauthorised access.
You will not be charged for exercising your rights unless your request is manifestly unfounded or excessive.
Automated Decision Making Pick Your Parking does not engage in automated decision-making that has legal or similarly significant effects on you. Complaints In case you have any questions or doubts regarding the handling of your personal data, contact us before initiating any procedures. You also have the right to complain to the Information Commissioner’s Office - ICO. Website:Click Here Changes to This Policy Changes to this Privacy Policy We may update this Privacy Policy from time to time.
Any changes will be clearly presented on our website. The newest version will always be online at this Page/URL.